Research Article | Open Access

Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses

    Sumara Naz

    International Islamic University, Islamabad, Pakistan

    Seema Gul

    International Islamic University, Islamabad, Pakistan


Received
10 Jan, 2014
Accepted
02 Apr, 2014
Published
30 Jun, 2014

Aim of the present study was to investigate the relationship of communication satisfaction and turnover intentions and to explore the moderating role of organizational commitment in relationship of two variables. The sample of 120 nurses was taken from government and private hospitals of Rawalpindi and Islamabad. Turnover intention was measured by Turnover Intentions Scale (O’Driscoll & Beeher, 1994), while Organizational Commitment Scale (Cook & Wall, 1980) was used to measure organizational commitment, and level of communication satisfaction of nurses was assessed by Communication Satisfaction Questionnaire (Downs & Hazen, 1977). It was hypothesized that communication satisfaction was inversely correlated with turnover intentions and organizational commitment play a moderating role in the relationship of communication satisfaction and turnover intentions. Results revealed that communication satisfaction with co-workers, supervisors, and upper management has negative relationship with turnover intentions. Results also showed that organizational commitment has a significant moderating role in the relationship of communication satisfaction and turnover intentions.

How to Cite this paper?


APA-7 Style
Naz, S., Gul, S. (2014). Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses. Pakistan Journal of Psychological Research, 29(1), 39-52. https://pjpr.scione.com/cms/abstract.php?id=271

ACS Style
Naz, S.; Gul, S. Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses. Pak. J. Psychol. Res 2014, 29, 39-52. https://pjpr.scione.com/cms/abstract.php?id=271

AMA Style
Naz S, Gul S. Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses. Pakistan Journal of Psychological Research. 2014; 29(1): 39-52. https://pjpr.scione.com/cms/abstract.php?id=271

Chicago/Turabian Style
Naz, Sumara, and Seema Gul. 2014. "Moderating Role of Organizational Commitment between Communication Satisfaction and Turnover Intentions Among Nurses" Pakistan Journal of Psychological Research 29, no. 1: 39-52. https://pjpr.scione.com/cms/abstract.php?id=271