Research Article | Open Access

Workplace Incivility and Counterproductive Work Behavior: Moderating Role of Emotional Intelligence

    Zainab Bibi

    Institute of Management Sciences, University of Balochistan, Quetta, Pakistan

    Jahanvash Karim

    Institute of Management Sciences, University of Balochistan, Quetta, Pakistan

    Siraj ud Din

    Department of Business Administration, Gomal University, Dera Ismail Khan, Pakistan


Received
21 Apr, 2011
Accepted
10 Oct, 2013
Published
31 Dec, 2013

The present study was conducted to examine the moderating role of emotional intelligence in the relationship between workplace incivility and counterproductive work behavior (abuse, production deviance, sabotage, theft, and withdrawal behavior). A total of one hundred and sixty university teachers completed measures of emotional intelligence, workplace incivility, and counterproductive work behavior in seven public and private sector universities of Pakistan. Moderated multiple regression analyses were employed to test the interaction between workplace incivility and emotional intelligence on five facets of counterproductive work behavior. Results showed that there was a positive relationship between incivility and counterproductive work behavior and negative relationship between emotional intelligence and counterproductive work behavior. The interaction of workplace incivility and emotional intelligence explained a significant portion of variance in five facets of counterproductive work behavior. Emotional intelligence emerged as a significant moderator between workplace incivility and counterproductive work behavior. Keeping in view the strong and positive relationship between workplace incivility and counterproductive work behavior, training on both etiquette and emotional intelligence had been recommended for employees.

How to Cite this paper?


APA-7 Style
Bibi, Z., Karim, J., Din, S.u. (2013). Workplace Incivility and Counterproductive Work Behavior: Moderating Role of Emotional Intelligence. Pakistan Journal of Psychological Research, 28(2), 317-334. https://pjpr.scione.com/cms/abstract.php?id=309

ACS Style
Bibi, Z.; Karim, J.; Din, S.u. Workplace Incivility and Counterproductive Work Behavior: Moderating Role of Emotional Intelligence. Pak. J. Psychol. Res 2013, 28, 317-334. https://pjpr.scione.com/cms/abstract.php?id=309

AMA Style
Bibi Z, Karim J, Din Su. Workplace Incivility and Counterproductive Work Behavior: Moderating Role of Emotional Intelligence. Pakistan Journal of Psychological Research. 2013; 28(2): 317-334. https://pjpr.scione.com/cms/abstract.php?id=309

Chicago/Turabian Style
Bibi, Zainab, Jahanvash Karim, and Siraj ud Din. 2013. "Workplace Incivility and Counterproductive Work Behavior: Moderating Role of Emotional Intelligence" Pakistan Journal of Psychological Research 28, no. 2: 317-334. https://pjpr.scione.com/cms/abstract.php?id=309